Tuesday, 1 July 2014

New monthly email listing your library charges

Starting from July 1st we will be sending out a monthly email to those library users who have got an outstanding fine or other library charge. You may have already received one today. The purpose of these emails is to try to avoid unpleasant surprises at the end of your course, and also so that any queries can be investigated sooner rather than later. 

We will review the service after the summer so we are interested to hear what you think about this new service - you can send us your comments via our feedback page.

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