Thursday, 26 March 2009

Telephone renewals

We have introduced an automated telephone renewals system on 020 7631 6239 as an alternative to our on-line renewals done via the library catalogue. This enables you to phone up, hear a list of what books you have out and renew them unless they have been requested by another reader. There is also the option to talk to member of staff during working hours. However, we currently have a problem with this which we are trying to resolve along with our system suppliers and colleagues in the College. If you get stuck in a loop and need to talk to someone please call the library Help Desk on 020 7631 6063. This is a temporary measure whilst we sort the problem out.

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